Terms and Conditions
These terms and conditions govern your use of Scizino and all related gaming services. By accessing or using Scizino, you acknowledge that you have read, understood, and agree to be bound by these terms. These provisions establish the legal framework for fair play, responsible gaming, and the protection of all parties involved.
Eligibility and Account Requirements
To participate in Scizino gaming services, you must meet specific eligibility criteria. You must be at least 19 years of age in most Canadian provinces, or 18 years of age in Alberta, Manitoba, and Quebec. You are responsible for ensuring compliance with the legal gambling age in your jurisdiction.
Account registration requires accurate personal information, including your full legal name, date of birth, residential address, and valid email address. You may maintain only one account per person. Multiple accounts are strictly prohibited and may result in suspension of all associated accounts and forfeiture of funds.
You must verify your identity by providing government-issued identification documents when requested. Scizino reserves the right to request additional verification at any time. Accounts that fail verification procedures will be suspended until proper documentation is provided.
All players must be physically located within jurisdictions where online gaming is legally permitted. The use of virtual private networks or other location-masking technologies to circumvent geographic restrictions is prohibited.
Deposits, Withdrawals, and Financial Transactions
All financial transactions are processed in Canadian dollars unless otherwise specified. The following table outlines the standard transaction limits and processing times:
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposit | $10 | $5,000 | Instant |
| Interac Deposit | $10 | $3,000 | Instant |
| Bank Transfer Deposit | $25 | $10,000 | 1-3 business days |
| E-Wallet Deposit | $10 | $5,000 | Instant |
| Withdrawal to Bank | $20 | $10,000 | 3-5 business days |
| Withdrawal to E-Wallet | $20 | $5,000 | 1-2 business days |
Deposits are credited to your account immediately upon successful processing. Scizino does not charge fees for deposits, though your payment provider may impose their own charges.
Withdrawal requests are subject to identity verification and security checks. First-time withdrawals require account verification, which may take up to 48 hours. Scizino reserves the right to request source of funds documentation for withdrawals exceeding $2,000 in a single transaction or $5,000 in accumulated withdrawals within a 30-day period.
All bonus funds and promotional winnings are subject to specific wagering requirements before withdrawal. Attempting to withdraw funds without meeting the stated requirements will result in forfeiture of bonus amounts and associated winnings.
Gameplay Rules and Game Integrity
Scizino operates using certified random number generator technology to ensure fair and unpredictable game outcomes. Each spin, deal, or game round is independent of previous results. Game outcomes cannot be predicted, manipulated, or influenced by any party, including Scizino.
The return to player percentage for each game is displayed in the game information section. These percentages represent theoretical returns calculated over millions of game rounds and do not guarantee specific results for individual sessions.
Malfunction voids all pays and plays. In the event of a game malfunction, all affected bets will be refunded to your account. Scizino is not liable for any losses resulting from technical failures, including but not limited to internet disconnections, server errors, or software malfunctions.
The following actions constitute prohibited gameplay behaviour:
- Using automated software, bots, or third-party tools to play games
- Exploiting software errors or game malfunctions for financial gain
- Collaborating with other players to gain unfair advantages
- Engaging in patterns of play that indicate bonus abuse or advantage play
- Irregular betting patterns designed to circumvent terms and conditions
Scizino reserves the right to void bets, withhold winnings, and close accounts that engage in prohibited behaviour. Decisions regarding irregular play are final and made at Scizino’s sole discretion.
Bonuses, Promotions, and Wagering Requirements
All bonuses and promotional offers are subject to specific terms that must be satisfied before withdrawal. The standard wagering requirements and contribution rates are outlined below:
| Game Category | Wagering Contribution | Standard Requirement |
|---|---|---|
| Slots | 100% | 35x bonus amount |
| Video Poker | 10% | 35x bonus amount |
| Table Games | 10% | 35x bonus amount |
| Live Dealer | 10% | 35x bonus amount |
| Progressive Jackpots | 0% | Not eligible |
Bonus funds must be used within 30 days of issuance unless otherwise stated in the specific promotion terms. Unused bonus funds will expire and be removed from your account after this period.
Maximum bet limits apply when playing with bonus funds. The standard maximum bet is $5 per spin or hand while bonus wagering requirements are active. Exceeding this limit may result in forfeiture of the bonus and associated winnings.
Bonuses cannot be withdrawn and are intended solely to provide additional gameplay opportunities. Only winnings generated from bonus play can be withdrawn after meeting all wagering requirements.
Scizino reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players who abuse promotional offers through multiple accounts, coordinated play, or other fraudulent methods will have all bonuses voided and accounts permanently closed.
Privacy, Security, and Responsible Gaming
Scizino collects and processes personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act. Your data is stored securely using industry-standard encryption protocols and is never sold to third parties.
Personal information is used exclusively for account management, payment processing, identity verification, and communication regarding your account. You may request access to your personal data or request deletion of your account by contacting customer support.
Scizino is committed to promoting responsible gaming practices. The following tools are available to help you maintain control over your gaming activity:
- Deposit limits: daily, weekly, and monthly maximum deposits
- Session time limits: automated logout after specified duration
- Loss limits: maximum loss thresholds per period
- Self-exclusion: temporary or permanent account closure
- Reality checks: timed reminders of gameplay duration
You may implement these controls at any time through your account settings. Changes to limits take effect immediately for reductions and after 24 hours for increases.
If you believe you may have a gambling problem, Scizino provides links to professional support organizations, including the Canadian Problem Gambling Index assessment tools and counselling services. Self-exclusion requests are processed within 24 hours and prevent account access for the specified period.
Scizino reserves the right to suspend or permanently close accounts that display patterns of problem gambling behaviour. Account closures for responsible gaming purposes are final and cannot be reversed during the exclusion period.